Product
Enquiry from Pentax Srl
Question:
Dear Sirs, my name is Simone Cossu and I'm Pentax Srl's China Chief Representative. We are an italian leading manufacturer of diamond cutting tools and our Shanghai Rep Off has the main task of following up our purchases from China. Another function of the Rep Off is to look for new suppliers for the many promotions we run in Europe, together with our products: even in our field it is imperative to include some promotional item along with our products and offer the customers some added value to the package. Therefore we have always been buying gifts&premium from China, especially in the electronics (mp3 players, LCD TVs, GPS, etc.). One of our italian agents spotted your truck in some shop in Europe and he gave us his feedback. We might be interested in using some of your RC trucks for our next year's promotion. Since they will be packed with our products they will not be distributed separately and also we plan not to make the customer pay anything for this item (we are selecting only the best customers for this promo). They will be distributed through our customers' shops and workshops so it will not touch the original market of this kind of products (collectionists, toys & model shops, etc). The promo will be set in Italy so I don't know if you can sell directly to us without dealing with your distributors: as I said above they will not be sold but given as free gifts, so the price cannot be on an european level. I'd like to receive your full quotation about truck item n.6216-F (500pcs or 1000pcs) and the detailed list of certifications you have for the engine, car and remote control. Do you have specific features for Italy radio-frequency? Also, do you provide spare parts with your std package? Which spare parts can you include? Do you provide mounting kits with the most important spare parts available? Thanks in advance for your kind cooperation and support. Warmest regards, Simone Cossu
Answer:
Dear Mr. Cossu, Thanks for your email and supporting Thunder Tiger. We are pleased to have this chance to cooperate with you. Would it be accepted that we recommend our Italian distributor, SABATTINI CARS SRL, to take this chance of service? Of course, the price is discussible. We all know well that after service is important and necessary even if the products are for promotions and it must be our Italian distributor who will receive and carry on the after service. Please feel free to contact with them as follows: SABATTINI CARS SRL Tel: 39-051-6288600 Fax: 39-051-6285738 E-mail: sabattinicars@virgilio.it Web: www.sabattinicars.com/ Contact person: Ms. Simona Sabattini By the way, 6216-F (EK-4 S2) may not be a good item for promotion because it is not an introductory product and not suitable for beginners. Would you further discuss this with SABATTINI CARS? We are sorry for any inconvenience that may cause. Best regards, Customer Service Thunder Tiger Corp. [ Simon ]
Dear Sirs, my name is Simone Cossu and I'm Pentax Srl's China Chief Representative. We are an italian leading manufacturer of diamond cutting tools and our Shanghai Rep Off has the main task of following up our purchases from China. Another function of the Rep Off is to look for new suppliers for the many promotions we run in Europe, together with our products: even in our field it is imperative to include some promotional item along with our products and offer the customers some added value to the package. Therefore we have always been buying gifts&premium from China, especially in the electronics (mp3 players, LCD TVs, GPS, etc.). One of our italian agents spotted your truck in some shop in Europe and he gave us his feedback. We might be interested in using some of your RC trucks for our next year's promotion. Since they will be packed with our products they will not be distributed separately and also we plan not to make the customer pay anything for this item (we are selecting only the best customers for this promo). They will be distributed through our customers' shops and workshops so it will not touch the original market of this kind of products (collectionists, toys & model shops, etc). The promo will be set in Italy so I don't know if you can sell directly to us without dealing with your distributors: as I said above they will not be sold but given as free gifts, so the price cannot be on an european level. I'd like to receive your full quotation about truck item n.6216-F (500pcs or 1000pcs) and the detailed list of certifications you have for the engine, car and remote control. Do you have specific features for Italy radio-frequency? Also, do you provide spare parts with your std package? Which spare parts can you include? Do you provide mounting kits with the most important spare parts available? Thanks in advance for your kind cooperation and support. Warmest regards, Simone Cossu
Answer:
Dear Mr. Cossu, Thanks for your email and supporting Thunder Tiger. We are pleased to have this chance to cooperate with you. Would it be accepted that we recommend our Italian distributor, SABATTINI CARS SRL, to take this chance of service? Of course, the price is discussible. We all know well that after service is important and necessary even if the products are for promotions and it must be our Italian distributor who will receive and carry on the after service. Please feel free to contact with them as follows: SABATTINI CARS SRL Tel: 39-051-6288600 Fax: 39-051-6285738 E-mail: sabattinicars@virgilio.it Web: www.sabattinicars.com/ Contact person: Ms. Simona Sabattini By the way, 6216-F (EK-4 S2) may not be a good item for promotion because it is not an introductory product and not suitable for beginners. Would you further discuss this with SABATTINI CARS? We are sorry for any inconvenience that may cause. Best regards, Customer Service Thunder Tiger Corp. [ Simon ]
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